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Good selection of cars but no one popped to say hi

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Great service by Andrew. I would definitely recommend them

Didn’t buy a car but just wanted to say thank you and give my review of a test drive. So big thanks to Andrew for being so friendly and coming on a test drive with me – I’m new to the area so don’t know my way about yet and really appreciated this kind gesture. I also really appreciated the ease of booking a test drive, finding the place and all the advice and knowledge given! If you’re wondering why I didn’t buy a car its because I found a newer model of the one I test drove – so no fault of VRM at all and I’m actually sad not to have been able to do business with them! Thanks again everyone 🙂

I bought a Kia Soul in April 2023, and I wanted to say a big thank-you via a five star review to the Victoria Motor Company guys, as they were very caring, patient, and helpful. I am over the moon with my purchase, the car is spotless, I love it, and I had no problems what so ever 🙂 Highly recommended company and service, huge thank you!

We bought a second hand Ford Kuga from Victoria Motor Company in Newport last weekend. It was a 3.5 hour drive from where we live but the car was in a really nice rare colour (stealth grey) and appeared to be immaculate on the photos, and only had one previous owner.

In the days leading up to our visit, they did a new MOT on the car, a service and replaced all 4 tyres that had come up as advisories on the MOT. They also had a second key made for the car as we were made aware it only had one. They reserved the car for us for five days too, which gave us enough time to arrange a date to come and see the car.

When we arrived, we were greeted by one of the salesmen David who was really helpful and friendly. He showed us the car which was even better in the flesh! It was immaculate, just as we thought it would be from the photos we had seen of it. The condition of this car, for a 4 year old car was unbelievable – it looked brand new!

After arranging a quick test drive, we knew straight away that we wanted this car so we went ahead and bought it.

We just wanted to say how pleased we are with the whole service provided by David and the team from start to finish. We have never received such outstanding customer service from a garage before. It really does make a difference!

They even managed to get the car taxed, after 12:30pm on a Saturday!!!

They don’t try to con you either with any of that Gard X rubbish that most places sell for about a grand!!!

I would highly recommend this garage!

Thank you!

We have had a very enjoyable experience both in buying the car and after sales service, car was great and David and Dyfdd have been excellent in responding and support
Richard and Maria Blackmore

Just left us look at the cars and no pressure, was there to answer questions we had about cars we were interested in and then helped us transfer plates when we bought and made everything simple. Will be going back for my next car

Recently bought a car from here. David was very helpful and straight forward to deal with. Unfortunately I had a few problems with the car but the repairs were carried out without question and l was loaned a car for the week.
Thanks Adrian and David, I wish all car dealers were so helpful and courteous.

Very pleased to have gone there and found the perfect car for us. Super service non pushy, and generally interested in your needs. Highly recommended.Thanks p.s love the 2nd hand Crossland a beauty

My overall experience from start to finish was first class. Victoria Motor company staff are experienced, well mannered, friendly and down to earth individuals. You want to buy a car with confidence, go here. Thank you.

* The aftercare is fantastic also!

My overall experience from start to finish was first class. Victoria Motor company staff are experienced, well mannered, friendly and down to earth individuals. You want to buy a car with confidence, go here. Thank you.

Superb, non pressured sale!
Loving my Q2.
Thanks everyone!!

No comments left

Great from start to finish.
Bought from them in November 2022
Gave a fair PX price.
Sorted finance for me.
Car was as described
Technical problem with car within warranty time and was resolved, quickly, without any objections.
Would return for my next one.

Very pleased to have gone there and found the perfect car for us. Super service non pushy, and generally interested in your needs. Highly recommended.Thanks

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What a great company VMC are. The staff are friendly and very professional Had an issue with the Lcd screen I called VMC and THEY called my local Vauxhall dealer here in Norfolk and got it replaced. I bought online and would have no worry of buying a car from these guys again recommend this company to anyone

I travelled from Wiltshire to pick up my 14 plate Ford focus. A little nervous as new to finance but all staff were extremely friendly and easy to communicate with. The car was immaculate and as described in adverts. No issues, felt at ease with all aspects of the experience. Would not hesitate going back. 5 star.

I have recently purchased a car from VMC. So impressed with the service from start to finish, a big thank you to Andrew and Mark for all their assistance. I would certainly recommend this company.

I have recently purchased a car from VMC. So impressed with the service from start to finish, a big thank you to Andrew and Mark for all their assistance. I would certainly recommend this company to family and friends.

Great garage staff friendly and pleasant but wasn’t offered a drink after a long drive to purchase a vehicle

Bought car from here today and the staff are really helpful and don’t push you into buying would defo recommend.

Always a pleasure to deliver here. Friendly helpful and efficient. Cars are presented well and spaced.

Early days in receipt of our new used car.
Friendly staff.
Easy payment process
Car arrived on agreed day
Very please with the quality of vehicle received. As described.
Small issue found after delivery. Very professionally resolved.
Thank for all your help.

Excellent service from a great bunch of lads! Thanks all! Will be back in a few years!!

So happy with the service from the lovely team at VMC. Everything was perfect from my first enquiry to the moment I drove out in my fab new car. Special thanks to Keith who kindly came on my test drive with me, made me feel very at ease and comfortable and greeted me at the door by name with a smile when I went to pick my car up which was a nice touch, he’s a real credit to you. Thank you so much !! Can’t recommend this company enough and would definitely use again.

Very happy with purchase, no pressure from the sales team, great very low milage one former owner cars to choose.
Many thanks

Great place and great customer satisfaction, well worth a visit.

Visited as part of my job, very friendly, quick and helpful

Review

Absolutely amazing friends staff, was easy and nothing was to much trouble for them. Highly recommended

Customer service

Brilliant customer service from start to finish. An all round good experience

Great service, friendly staff

I had a very specific request for the car I was seeking and these chaps were really helpful in responding to that request.

Top car sales very nice people don’t try selling you everything just so help full and very happy with my car had it 3 weeks now and it’s mint thanks guys.👍🍻

Great Company

Really great company to deal with , would recommend

Excellent service from staff ,fab low mileage cars ,easy smooth transaction even sorted cherished number plate out well worth a visit .

Excellent service

Excellent service from staff ,fab low mileage cars ,easy smooth transaction even sorted cherished number plate out well worth a visit.

What an absolute pleasure to have found a car from this company, we drove 190 miles to pick the car up and it was more than worth it, the car was in pristine condition when we got there and was exactly what they said it was, a special thankyou to Keith who was spot on all the way through from the initial contact to us collecting the car, there was no pressure put on us to take anything extra like you normally get with pushy salesman, the whole experience was excellent from start to finish and we would gladly buy from them again

Seat leon estate

Friendly service, no pressure, great car; thanks Andrew.

Great place and great customer satisfaction, well worth a visit.

Fantastic experience at Victoria Motor Co, I traveled from Bristol and already knew the car I wanted, Keith was great, helped with my questions, test drive, smoothly change over documents. Other guys there extremely helpful including setting up sat nav. I would recommend this company.

Great place to buy a car

Fantastic experience at Victoria Motor Co, I traveled from Bristol and already knew the car I wanted, Keith was great, helped with my questions, test drive, smoothly change over documents. Other guys there extremely helpful including setting up sat nav. I would recommend this company.

Excellent service and stock

Having viewed the stock on the website I had several vehicles that I was interested in. I visited the site, access and parking was very good, and I was greeted by Keith in a nice friendly and welcoming way. Keith listened to my request to view the vehicles I was interested in and directed me to each. He was very knowledgeable about the stock and allowed me to take my time, he was at no time pushy and did not try to sell to me. We arranged a test drive of my preferred vehicle and afterwards we discussed my options. I was able to take my car away that day. I was very impressed with the way in which Keith and the team operated and also with the range and quality of the vehicles available. I can highly recommend Keith and his team.

Easy going staff no pressure to buy

Easy going staff no pressure to buy. Helpful answering any questions asked. Would recommend paying them a visit if you’re looking to change your vehicle. Very pleased with mine.

My new vehicle

The staff I met when purchasing my new car were very helpful and made me feel reassured that I would receive help in the event of any problems arising.

Customer service excellent

Customer service excellent very helpful and friendly.

Great selection of cars. Very helpful staff, who did their utmost to get my new car ready and available for me to take away in under an Hour! Fantastic service. Thank you so much Keith for all your help and the phone calls, keeping me updated.
Definitely recommend to friends and family!

Great service

I recently purchased a car remotely from Cheshire after a conversation with Andy from sales. Car was delivered and I am very pleased, the condition was perfect and exactly what I was told on the phone. Highly recommended is my opinion

Staff very helpful when needed. They didn’t bother or harass us at all, told us they were in the building if any help was needed leaving us relaxed and under no pressure. We felt so relaxed doing a test drive aswell that we bought the car well worth a visit if looking for a car.

Excellent service

I have to say buying my kuga from Victoria motors was the best experience I have have had no hassle, pressure, Keith was excellent, great quality cars excellent prices, the whole buying process was very good, many thanks to Keith and his team.

Kuga

Having purchased a Mazda from Victoria that we had for 7 trouble free years, we decided to look there again this time. We bought a Ford Kuga which we so far are happy with ( will review again in the future) The team at Victoria were great as we expected, on our experience we would well recommend.

Will recommend to anyone who will listen!!

I purchased a car from Andrew and it was the best car buying experience I’ve had. Every aspect from the initial browsing of cars to the sale transaction was a pleasure. He couldn’t have done any more for me, I’ll definitely return again!! I have recommended them to others and will continue to do so.

Kia Optima

Very good service, quick and efficient. Really pleased with the car I purchased!

1st class

I bought a car from this garage just before Xmas, excellent service, I’ve had a major component go wrong with the car within the warranty period, never the less, this company has given me support and understanding throughout. Gone out of there way to help me. I will always buy my cars from here in the future even tho I’m 60 miles away. A pleasure to find such a well managed company. Thankyou guys.